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Global Operations Intern

 

An internship at TechSoup is not just a learning experience; it is an opportunity to make a challenging and meaningful contribution. You will get to work on real world inspiring projects that drive goals and objectives.

At TechSoup, you’ll find the raw energy of a start-up, and extraordinary vision, and a group of brilliant, talented, quirky people who believe fiercely that the benefits of technology should be available to everyone.

We are a nonprofit organization that believes that technology is a powerful enabler for social change. Since 1987, we’ve assembled a worldwide network of individuals and organizations that share this conviction. This network – one that you likely belong to – includes foundations and corporations, governments and NGOs, social entrepreneurs and volunteers. Together, these unlikely allies have developed sustainable, community-driven technology solutions to meet today’s most urgent social challenges.

Internship

The Global Operations Intern will learn how to maintain global network platforms used by TechSoup partners and how to document and fix issues in the catalogue or navigation layout of the platform.

All interns must be actively and presently enrolled an accredited college or university at an undergraduate or graduate level; have at least 1 year of experience in communications, public relations and marketing.

Please note: this is a part-time (up to 20 hours per week), three-month internship located in the San Francisco office.

Duties and Responsibilities

This internship will be comprised of two main projects:

Catalog Content Accuracy Audit 

  • Audit Product catalog across the network platforms to verify that accurate and complete information is being presented.
  • Document necessary fixes per platform and Vendor Partner.
  • Help perform fixes as needed.

Documenting Navigation Layout

  • Document navigation layout for each partner platform.
  • Record catalog indexing and categorization per partner platform.
  • Help perform fixes as needed.

Expected project outcomes:

  • Completed catalog content accuracy audit and documentation for navigation layout.
  • Improved platform information and partner experience.
  • Improved and increased documentation for platform fixes.

Goals for the intern:

  • Develop writing and communication skills.
  • Develop research and analytical skills.
  • Learn or further knowledge of HTML and e-commerce tools.
  • Learn organizational skills and deepen understanding of global nonprofit functions.

Qualifications

  • Demonstrated excellent writing, analytical, communication, and research skills.
  • Detail-oriented and highly-organized.
  • Ability to meet deadlines and work collaboratively.
  • Comfortable with technology and curious about e-commerce tool usage.
  • HTML knowledge preferred, or willingness to learn on the job.

Education

All interns must be actively and presently enrolled an accredited college or university at an undergraduate or graduate level.

 

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

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